Over the last 30 years the pace of technological change has increased so quickly that now each year new technology is increasing competition and displacing customers, leading to new markets and opportunities. Sound Familiar? If not it should do, our research has shown that to replace high performing employees it takes an average of 5-6 years.
At CapableCore we improve your engagement with keys customers by aligning your strategy with your delivery model. This is then combined with the latest technology to create a world class customer experience, delivered by your employees and thus creating a great place to work.
Customer Engagement; In today’s ever changing world it is a imperative that you walk in your customer shoes, so you understand what you need to do in order to help them flourish and grow.
Technology Driven Employee Engagement; It is proven time and time again that engaged employees using the latest technology that enables better customer performance leads to a path of sustainable growth.
Culture driven growth; At CapableCore we concentrate on your core business and align this to drive the cultural improvement of your employees and your customer interactions.
CapableCore helped me increase operating cash flow by 9%, by ensuring I understood and build urgency around the critical business processes. This had a knock on effect to customer satisfaction which increased by 7%. The main reason for this success was my relationship with Jon Ryley from CapableCore; this was built on Trust and a common vision of sustained improvement.–Mike McGeever,Managing Director, Transguard, Emirates Group
CapableCore as a wide understanding of all forms of company structure and operations allowing them to rapidly pinpoint areas of weakness and bottlenecks, which may be restricting the smooth operation of an organisation. All companies at times tend to work to close to the operation to see these weaknesses. The insight from CapableCore insight was refreshing and very constructive the enthusiasm for success is second to none. I have never seen a more appropriate title for a company. –Roy E Godwin, Executive Director, Safety Software Limited
CapableCore have a detailed understanding of IT systems and their impact with respect to People & Change. I work with them to help me win business. They have a detailed understanding of compliance in both the pharmaceutical and financial markets and the innovative work on Sustainability will be of interest to many organisations.–Andy Hogg, Sales Director, Atos Origin