The CapableCore Growth Consulting services are designed to help each customer successfully address the challenges and opportunities facing their company. This relationship helps the customer improve the way which it creates and implements business strategies, resulting in increased sales, market share, and profitability.
For a business to survive, growth is imperative, not an option. But only one in seven companies succeed in achieving sustainable growth over a 5 year period. We help companies grow by aligning their core business and closing the gap between the strategy and implementation approaches allowing them to reach their full potential.
Growth strategy is core to what we do. We help companies focus on growth in terms of revenue, cash flow and shareholder value—all of which are needed for sustainable, profitable performance. Notwithstanding this, we understand that leadership, culture and employee engagement are critical aspects that enable and drive financial performance. So we help our customer align all the measures together to create long term sustainable financial performance.
To that end, our overall CapableCore growth strategy helps senior leaders find and expand the strongest assets of their businesses.
From our experience of watching many companies try to remake themselves into better corporations, these efforts were initiated for many reasons: growth, total quality management, reengineering, right sizing, restructuring, cultural change and turnaround. Regardless of what the process was called, the goal was essentially the same. They all wanted to make fundamental changes in how the business was run to better cope with the changing market. While a few were successful and a few were failures, most fell somewhere in the middle, with a concentration at the lower end of the scale.
We drew two conclusions and then identified six mistakes organisations make. The first observation was that the change process is a combination of several phases that take a considerable length of time. Skipping steps may seem faster, but compromises the end result.
Second, we observed that critical mistakes in any of the steps could slow the progress of the project and undo previous gains.
- (1) Not establishing a great enough sense of urgency. Getting a transformation program started requires the collaborative cooperation of many people. We estimate that well over 50% of the companies fail in step 1.
- (2) Lacking a single vision & goal. In unsuccessful cases, the leadership team failed to develop a picture of the future that is relatively easy to communicate and is attractive to insiders and others. The pace of change moves that quickly that unless you create a sense of urgency around a single vision and then goal
- (3) Under communicating. In unsuccessful projects, the leaders failed to use all existing channels and every opportunity to communicate the vision & goal to their people.
- (4) Not removing obstacles to the new vision. All obstacles are not obvious from the beginning. The process of removing them is an ongoing one. Obstacles must be removed to give the initiative space and the opportunity to flourish.
- (5) Not systematically planning for and creating short-term wins. Real transformation takes time and a renewal effort loses momentum if there are no short-term wins to meet and celebrate. Its important that wins can be clearly seen and communicated at all stages of the the program.
- (6) Not anchoring changes in the corporation’s culture. Change isn’t permanent until it becomes “the way we do things around here”. The changes are likely to be abandoned when the pressure for change is removed.
At CapableCore we address all six reasons for failure, and put our customers on a longterm path to sustainable growth.
How We Work With Customers
The most important phase of any CapableCore Consulting project is the initial interactions with the customer, where the consulting team develops a clear and precise identification of the clients needs. These discussions result in a clear understanding of customers business challenges and opportunities, and the potential impact on their business. The next step in the process is the development of a consulting proposal that outlines how CapableCore will address these business challenges and opportunities utilising our Core Growth methodology.